Most modern computers will be able to access all aspects of a course within the Brightspace platform without a problem. Please note that you may encounter difficulty accessing or viewing material within Brightspace on a mobile device (i.e. cell phone, tablet). The Brightspace platform works with both Windows and Macintosh computers and most web browsers. Below is a complete list of supported browsers; however, Chrome and Firefox are the recommended browsers. 

• Microsoft Edge (Note : Microsoft Internet Explorer is not supported)
• Mozilla Firefox
• Google Chrome
• Safari
• Firefox

Please ensure that you have the most up to date version of the Browser. You will need a strong Internet broadband connection to participate in online activities presented through Brighspace. You should also have the latest plug-in for Flash (www.adobe.com/products/flashplayer/).

Please click on this link. You will be automatically logged in (if you already have an SSO session active on your computer) or you will be redirected to the University of Ottawa Single Sign On page where you can use your uoAccess ID. You do not know you uoAccess credential? Please read this page on the IT website to know more: https://it.uottawa.ca/uoaccess.

You have to use your uoAccess credential to connect to the Virtual Campus.

If you forgot you password you can call the University Help desk at 613-562-6555. 

Your uoAccess account is used to access many web systems at the University of Ottawa. Setting up your security questions and recovery email facilitates changing and managing the password of your account. As soon as you get your uoAccess account information, set up your security questions, your recovery email address, and then change your password. You can do all this yourself with ease anytime and any place. go to this website to know more.

To change your uoAccess password, use the uoAccess self-serve tool.

Need help? Contact the Service Desk.

1. Click on your name at the upper right of your screen and click on the Account Settings Menu:



2. Scroll down until you see Locale & Language:



3. Click on the arrow of the drop-down menu under Locale & Language:



4. Select your language and save the page:

You can find several tutorial video created by D2L. See below the one describing how to find your grades.

Availability of a course is controlled by the professor. However, our archiving policy is as follows:

Courses are removed from the system 24 months following the semester that they were created for. For example, a September 2019 course that ends in December 2019 will be permanently removed from the system on January 1^st, 2022.

If during that time you do not have access to your course, please contact the  professor directly.

If you are going to take a fully online course or a blended course, the TLSS has created a guide to help youprepare for those kinds of learning methods. Click here to download the guide.